Refund policy

Last updated: August 30, 2026

Most Christos Brands items are made or decorated after you order, so decorated and personalized items are final sale.

We will repair, replace, or refund (our choice) if you received the wrong item, the item arrived damaged or defective, or we made a material fulfillment error. Contact us within 14 days of delivery at sales@flyoverenterprises.com or through the Contact form, with your order number and photos. Do not return an item unless we ask you to.

We do not accept returns for change of mind, or for size or color preference on made-to-order items, unless a product page says otherwise or the law requires it. Original shipping is refunded only when we shipped the wrong or defective item. Refunds go to the original payment method after we confirm the issue.

Full details live in our Terms of Service.